EmailCaddie Unable to access Salesforce

Salesforce grants API access to only certain Editions of its software. The editions are given below:

> Editions with API Access

To use the Salesforce API with EmailMerge/EmailCaddie, your organization must be on one of the following 4 editions (the API is enabled by default):

• Enterprise Edition
• Unlimited Edition
• Developer Edition
• Performance Edition

> Editions with No API Access

These editions do not support API access for EmailMerge/EmailCaddie

• Contact Edition
• Essentials Edition
• Group Edition
• Professional Edition

If the following instructions or the information in this knowledgebase did not help, please contact our support team at support@standss.com.