Reply Tracking For Office 365 via EmailCaddie

EmailCaddie can track replies on your Office 365 mail merges that are carried out using Standss Email Merge Pro for Outlook.

What is Reply Tracking?

EmailCaddie creates a Web Hook to your office 365 inbox, after which any replies made to an email sent from EmailMerge Pro with EmailCaddie using your Office 365 account, will be recorded as a reply.

You will be notified immediately, of any replies made to a tracked email sent from outlook using EmailMerge Pro.

How to do Reply tracking?

1. Go to, and login into EmailCaddie if you have an existing account, or sign up for a new account.

2. Once you have successfully logged in, go to the settings for your EmailCaddie account.

3. Once on the settings page, click the Subscribe button to enable Reply Tracking.

4. Once you have subscribed, start your email merge using Email Merge for Outlook.

5. Create your email content.

6. Continue with the Wizard and send out your Merge using your Office 365 account with which you subscribed with.

7. Once the merge has completed, you can go to and see the respective merge details page or the dashboard page to get detailed info about your replies.

If the following instructions or the information in this knowledgebase did not help, please contact our support team at